Who We Are at Rollero Casino
Behind every spin on this site sits a small operator with firm opinions about how a casino should treat its players. Here is who we are, how we got started and the standards we hold ourselves to every day.
Our Story Since Launch
Rollero Casino launched in 2021 under Rollero Entertainment B.V., a company set up by former payment processors, game studio staff and affiliate managers. We had spent years watching players wait three business days for withdrawals that should have taken three hours, so we built the venue we wanted to play at ourselves: fast payouts, plain bonus terms and support that answers.
Growth came steadily rather than overnight. Our first year went into licensing and banking rails, the next into a library that has since passed 10,000 titles. The five-tier VIP club, weekly cashback of up to 15% and near-instant crypto payouts each arrived in response to what players actually asked for, not a roadmap written in a boardroom.
Rollero Casino at a Glance
The library
The game count sits at 10,000+ titles from 30 studios, among them Pragmatic Play, Play'n GO, NetEnt, Evolution, Hacksaw and Nolimit City. Slots carry the bulk of it, with live dealer, table, jackpot and crash games rounding out the catalogue.
| Category | Count |
|---|---|
| Slots | 8,500+ |
| Live dealer tables | 500+ |
| Table games | 300+ |
| Jackpot games | 200+ |
| Crash games | 50+ |
| Total library | 10,000+ |
Banking and payouts
Banking was built for Australia first. Deposits start at 50 AUD through PayID, Neosurf, CashtoCode, Visa, Mastercard, MiFinity, Jeton and Skrill, plus Bitcoin, Ethereum, Litecoin, Tether and Dogecoin. Crypto and e-wallet withdrawals land within 0 to 24 hours, cards and bank transfer take 1 to 3 business days, and we charge no fees of our own. The site runs on HTML5 for iOS and Android with nothing to download, and we keep the focus on casino only, with no sportsbook attached.
Licence and Regulation
We operate under a Curaçao licence, number OGL/2023/176/0095, held by Rollero Entertainment B.V. That licence obliges us to verify every player before a first withdrawal: government ID, proof of address and confirmation of the payment method used. Our KYC team clears documents within 24 to 48 hours, and completed verification stays on file so repeat withdrawals run without friction.
Regulation also means geography. Players from the USA, United Kingdom, Netherlands, Belgium, Spain, Italy, Portugal, Sweden, Greece, Romania, the Baltic states, Russia, Belarus, Iran, North Korea and Syria cannot open an account. We enforce those blocks at registration rather than burying them in the fine print.
Security and Fair Play
Every connection to our site runs through 256-bit TLS encryption, covering logins, documents and transactions end to end. Player balances are held separately from operating funds, so the money in your account is yours regardless of what happens on the balance sheet.
On the fairness side, the random number generators behind our games are certified by independent testing laboratories and retested on the studios' audit cycles. Outcomes for pokies, table games and crash titles are produced server-side with zero operator input. Fraud screening runs in the background as well: transaction monitoring flags unusual deposit patterns, and accounts under review are frozen openly rather than quietly limited.
Our Commitment to You
Tools you control
Gambling should stay a paid hobby, never a problem, and we treat that as an engineering requirement rather than a disclaimer. Every account includes a full responsible gambling toolkit you can switch on yourself, plus a direct line to free Australian counselling.
Terms get the same treatment. The welcome package states its 40x wagering, 14-day validity, 50 AUD minimum deposit and 10,000 AUD max win up front; the same plain-language approach applies to the Monday reload and weekend free spin drops.
- Deposit and loss limits you set and adjust yourself
- Session reminders and reality checks
- Time-out periods from a short cooldown upward
- Permanent self-exclusion on request
- Direct links to Gambling Help Online, 1800 858 858, a free 24/7 Australian service
Talk to Our Team
The people answering you are in-house, not an outsourced call centre reading a script. Live chat runs 24/7 in English, Deutsch and Français, and email reaches us at [email protected] with a target first reply inside the hour, any day of the year.
VIP players from Gold level upward get a named account manager, higher withdrawal ceilings above the standard 8,000 AUD per day and 32,000 AUD per week, and priority payout processing. If anything on this page leaves a question open, ask us directly; we would rather explain a rule than have you find it the hard way.
Frequently asked questions
Who owns and operates the casino?
Rollero Entertainment B.V., the company behind the brand since launch in 2021, operating under a Curaçao licence.
Is the casino properly licensed?
Yes. We hold Curaçao licence OGL/2023/176/0095, which mandates player verification, dispute handling and audited game fairness.
How long does identity verification take?
Our KYC team reviews government ID, proof of address and payment method confirmation within 24 to 48 hours of upload.
How can I reach a real person?
Live chat is staffed 24/7 in English, Deutsch and Français, and email goes to [email protected].